FAQ

Do you support only Domotz remote supervision system?

We can support either Krika legacy products, Domotz and ihiji, Packedge and OVRC. Note that you will have to provide us with the credential to login.

Are your services white label?

Yes we are, and that's why we will provide you with a toll free number that'll help us to identify your clients and answer with your company name. For more transparency with your clients you can explain you subscribed to a "monitor and support center" like an alarm company.

Question about our team?

Our team members are located in USA and in UK and are working from home.

What process your team will do to resolve an issue?

We will first follow the specific instruction or procedure you could have given us.